Crossword

Crossword aims to be a point of cultural and social interaction where authors and poets hold court, where children are regaled, where people gravitate to be informed, to be entertained, even enlightened. The name embodies the vision of Crossword as a place and space for people who seek information, knowledge or just the pleasure of reading. Crossword stocks the widest range of Books – Movies- Music- Toys- Stationery- Magazines and CD ROM’s. With its large children’s section and its focus on making the store a friendly, safe, fun-filled place, Crossword attracts many families who normally don’t think of visiting bookstores. Services like Dial-a-book enable customers to shop from their homes; and when they come to the store, the unobtrusively helpful staffs assist them in finding the right book, the right CD or the right gift for the right occasion. Facilities like the Crossword Gift Vouchers, the friendly ‘Return, Exchange & Refunds’ policy, the Cafes within the stores and the unique store experience make it easy and enjoyable for customers to shop at Crossword. Purchase a Crossword Gift Card for yourself or gift it to someone special.

Terms and Conditions

Physical Gift Cards / Vouchers

  • Gift Card comes with a limited validity period as mentioned at the time of purchase.
  • Gift Cards once sold cannot be cancelled, returned or refunded.
  • Gift Card is redeemable for merchandise at Mumbai, Bengaluru, Hyderabad, Delhi, Chennai, Bhopal, Lucknow, Indore, Vijayawada.
  • Gift Card needs to be presented to the cashier at the store before final billing of your purchase(s).
  • Gift Card is not redeemable for cash or credit nor can be exchanged for a gift voucher.
  • If the Gift Card is lost or stolen, neither will a new card be issued nor will the money be reimbursed in any manner.
  • Crossword Bookstores Limited shall not be liable and responsible for any unauthorized and/or fraudulent purchase/s made using Gift Card.
  • The holder of the Gift Card shall be solely responsible for the safe custody of the card and the credentials mentioned on it.
  • No Duplicate card will be issued.
  • Crossword reserves the right to amend the terms & conditions at its discretion without prior notice.
  • All disputes subject to exclusive jurisdiction of Courts at Mumbai between user and Crossword.

E Gift Cards

  • E Gift Card comes with a limited validity period as mentioned at the time of purchase.
  • E Gift Cards once sold cannot be cancelled, returned or refunded.
  • E Gift Card is redeemable for merchandise at Mumbai, Bengaluru, Hyderabad, Delhi, Chennai, Bhopal, Lucknow, Indore, Vijayawada.
  • E Gift Card needs to be presented to the cashier at the store before final billing of your purchase(s). Please present the print out of this E Gift Card to the customer relationship officer prior to billing or when you want to redeem the card. 
  • Gift Card is not redeemable for cash or credit nor can be exchanged for a gift voucher.
  • If the Gift Card is lost or stolen, neither will a new card be issued nor will the money be reimbursed in any manner.
  • Crossword Bookstores Limited shall not be liable and responsible for any unauthorized and/or fraudulent purchase/s made using Gift Card.
  • The holder of the Gift Card shall be solely responsible for the safe custody of the card and the credentials mentioned on it.
  • No Duplicate card will be issued.
  • Crossword reserves the right to amend the terms & conditions at its discretion without prior notice.
  • All disputes subject to exclusive jurisdiction of Courts at Mumbai between user and Crossword.

How and Where to Use

  • Gift Card is redeemable for merchandise at Mumbai, Bengaluru, Hyderabad, Delhi, Chennai, Bhopal, Lucknow, Indore, Vijayawada. Gift Card needs to be presented to the cashier at the store before final billing of your purchase(s).
  • E Gift Card is redeemable for merchandise at Mumbai, Bengaluru, Hyderabad, Delhi, Chennai, Bhopal, Lucknow, Indore, Vijayawada. E Gift Card needs to be presented to the cashier at the store before final billing of your purchase(s). Please present the print out of this E Gift Card to the customer relationship officer prior to billing or when you want to redeem the card.

Check Balance

  • For balance enquiry & expiry, contact a Crossword store cashier or SMS CWDGC16 digit card number to 57578.